Contact information
LittleNestKids is committed to providing responsive and professional customer support. Customers may contact us regarding products, sizing, orders, payments, shipping, returns, refunds, or general business inquiries.
Business Information
Business Name: LittleNestKids
Year Established: 2026
Website: littlenestkids.quest
Mailing and Business Address
LittleNestKids
7137 Mont Royal Sq
Vancouver, British Columbia V5S 4W9
Canada
Please contact us before sending a return. Products sent to the business address without prior authorization may not be accepted as a valid return.
Customer Support Email
Email is the recommended method for contacting our customer support team.
When contacting us about an order, please include:
- Your full name
- Order number
- Email address used at checkout
- A clear explanation of your question
- Photographs or video where relevant
Customer Support Phone
+1 604 842-5435
Telephone support may be limited during holidays, peak order periods, or outside normal business hours. For the fastest documented response, please contact us by email.
Customer Service Hours
Monday to Friday: 9:00 AM–6:00 PM Pacific Time
Saturday: 10:00 AM–4:00 PM Pacific Time
Sunday and Canadian public holidays: Closed
Messages received outside business hours will be reviewed on the next available business day.
Estimated Response Time
We aim to respond to customer inquiries within 1–2 business days.
Complex cases involving payment providers, international carriers, customs authorities, or order investigations may require additional time.
Order Support
For order-related assistance, please contact us regarding:
- Order status
- Address corrections
- Size or color questions
- Order cancellation requests
- Tracking information
- Delayed or missing packages
- Damaged or incorrect products
- Return and refund requests
Order changes and cancellations are not guaranteed after processing or shipment has begun.
Product Support
Our team can assist with:
- Product descriptions
- General sizing guidance
- Material and care information
- Product availability
- Appropriate use information
Sizing guidance is provided as general assistance only. Parents and guardians remain responsible for selecting an appropriate fit and inspecting children’s products before use.
Return Requests
Do not return any product without first contacting us.
Authorized return instructions may differ from the business mailing address depending on the customer’s location, product, and fulfillment arrangement.
Complaints and Formal Notices
Formal complaints or legal notices should be sent by email and mail using the contact details above.
Please clearly mark the communication as:
“Formal Notice – LittleNestKids”
Include sufficient information for us to identify the matter and respond appropriately.
Privacy Requests
Requests concerning personal information, access, correction, or deletion may be submitted to:
Use the subject line:
“Privacy Request”
We may need to verify your identity before completing a request.